Managed E.P.O.S. Systems
PROBLEM: You need an efficient system to trade and report on your retail or wholesale business in Gibraltar...
SOLUTION: We implement and fully manage your EPOS systems on your behalf!
Trading successfully relies on good business systems that work.
Each business is different and an EPOS system can't simply be downloaded and expected to work! It needs to be configured to work like you do. At Netgear we have specific software for different industries that we can use to solve your problems and work the way you do (or make you even more efficient).
We understand the complexities of working in Gibraltar, dealing with multi currency, reporting to franchise HQ, running multiple locations. We have local support in Gibraltar and will be by your side as your business develops and as you need assistance for your systems.
The first thing we'll do is an assessment of your requirements understand what you need to get from the system and how the system needs to work.
We will then make a proposal for you based on our assessment and will work with you to get your system up and running.
During installation we will be available to make sure that everything goes smoothly in the beginning and be by your side to make sure that we put it right for you in the case of any initial hiccups. We also provide training, our philosophy is that of "Train the trainer", typically one or two core people in your business that we will train to fully understand how to administer the daily functions of your system so that they can train and be a point of reference for the rest of your team.
We will then continue to be by your side and available to you to answer all your EPOS questions. You will be a managed customer and will have priority at our help desk. We will provide fast remote support and turn up on site support when required. Our service is continuously managed giving you priority at our help desk and ensuring that you have the peace of mind knowing that you have a partner that is always there and available to you and that will work with you to grow your systems as your business grows.
It’s time to BOOST your BUSINESS!
- Full Local IT Support Team (One supplier for EPOS & IT)
- Client Relationships (Promotions / Gift Cards / Vouchers)
- Highly Customisable to your business (Specific Reports, Multi-Currency Payment Options, Multi-lingual Buttons, Gibraltar Specific Customisation)
- Hardware to meet any needs (Desktop POS, Space Saving Solutions, High Reliability, Hospitality, Retail)
Michael Marks decided to look for a partner to help manage his growing business. Tom Spencer was recommended to him. Tom agreed, and on 28 September 1884 Marks & Spencer was born.
Marks and Spencers store can be found across the globe. Netgear managed Marks and Spencers in Gibraltar, Marbella and Malaga.
“As a long term customer of Netgear they have been instrumental in the successful expansion of our IT and POS Systems across all of our businesses. Their ability to prioritise and manage any critical system issues almost immediately has been a great asset. In maintaining the same personnel in the key roles both ourselves and all of our 3rd party suppliers have been able to build strong working relationships with Netgear who have built up a very detailed understanding our systems and processes”
General Manager - Marks & Spencer
Matalan is a British fashion and homeware retailer based in Liverpool, United Kingdom. It was established in 1985 and Matalan has 217 shops across the United Kingdom and 3 in Gibraltar. The three Gibraltar stores are managed by the Pisa International Group.
Pisa International Group is a Gibraltar based retail group which has been in operation since the 1950's. The Group has multiple retail concerns, mainly in the clothing markets and includes the Matalan franchise in Gibraltar. The Group is well established has a sound reputation within the sector and a string of success stories.
"The Netgear team looks after our IT Retail Operations, managing ten till points across four UK retail franchise operations, plus our IT requirements to back these. They are a fully dedicated team who always have the expertise to service our requirements with round the clock support. We would fully recommend them."
Managing Director at Pisa International Group
Saccone & Speed's new flagship wine merchant store, in the centre of Gibraltar featuring a superior range of high quality wine, spirit and liqueurs for the discerning customer.
"Fantastic customer service. Always promptly finding a solution to any issue that may arise. Totally recommend Netgear’s services."
Retail Manager/ Wine Coordinator
The Cellar By Saccone and Speed
Choose the right partner…
Hi, I’m Aenon and I’ve been supporting businesses in Gibraltar with their EPOS systems for over 10 years.
For a no obligation consultation get in touch and we can find the right solution to boost your business…